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In the frame of contractual basis we guarantee priority support for our partners both in the area of the software or the hardware.
The scope of service:
- Training for new users, as needed training the whole sales crew
- In the event of a malfunction which cannot be solved with a remote repair local visit in the whole country within 48 hours
- Full-spectrum, professional service of hardware
- In case of hardware malfunction providing a replacement device within 48 hours
- The maintenance and modification of existing reports from the MoBISoL Infoservice
- Preparing and forwarding of occasional reports in XLS format
- Continuous support for updating the applications on mobile devices, in the developments following the market demands.
- IT consultation
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